Short-term rental agreement

The Guest is granted a temporary, revocable license to occupy the Property solely for short-term lodging purposes. This Agreement does not create a lease, tenancy, or any other possessory interest in real property, except where required by applicable law. The Guest expressly acknowledges that this is a transient accommodation arrangement.

The reservation details captured during checkout and confirmation are incorporated into and form a material part of this Agreement. Those details include the primary Guest name, Guest email, Guest phone, booking channel, total occupants, selected Property, check-in date and time, check-out date and time, total price, Stripe payment record, and any written Owner-approved modifications.

Guest represents and warrants that all information provided is accurate and that the name on the reservation matches the identity of the individual occupying the Property and the payment method used. Guest acknowledges that these details, together with system records, communications, payment records, identity records, and access logs, may be used to verify the legitimacy of the transaction and defend against disputes or chargebacks.

Guest acknowledges that before completing the reservation, Guest was provided access to the listing description, amenities, inclusions, exclusions, disclosures, house rules, and cancellation policies. Guest represents that Guest has read, understood, and accepted that information as a material basis for the booking decision.

Only amenities, features, and services explicitly listed or confirmed in writing are included in the reservation. Items, services, or features not expressly listed are not included and are not guaranteed.

Guest accepts disclosed limitations, exclusions, and unavailability of amenities, including features that are not offered, temporarily unavailable, under maintenance, or subject to external factors beyond Owner control. Such disclosed conditions shall not constitute a defect, misrepresentation, or failure of service.

Guest agrees to provide valid government-issued identification and, upon request, verification that the payment method used for booking belongs to the Guest. Owner reserves the right to deny access or cancel the reservation without refund if identity verification cannot be completed.

Guest acknowledges that the transaction has been authorized and processed with Guest consent, and that such authorization may be relied upon in the event of a payment dispute, chargeback, or fraud claim.

Guest will receive access instructions, entry codes, and guidebook information through the official booking platform, provided communication channels, or email before the scheduled arrival time. Guest agrees that transmission of such information by Owner constitutes fulfillment of Owner obligation to provide access to the Property.

Guest is responsible for monitoring and reviewing all communications sent through official booking channels or provided contact methods. Failure to review or access communications, including access instructions, shall not constitute failure of service or non-delivery.

Guest acknowledges that the Property is provided in accordance with the listing description and pre-arrival communications. Upon check-in, Guest is responsible for inspecting the Property and reporting any issues, damages, or discrepancies on the reservation arrival date.

Failure to report within this period shall constitute acceptance of the Property condition and confirmation that no pre-existing damages or material issues were present at the start of the stay.

Guest agrees to promptly notify Owner of any concerns during the stay and to allow a reasonable opportunity for investigation and resolution. Owner will make commercially reasonable efforts to address material issues, which may include repair or replacement.

Guest failure to provide notice or allow reasonable access to resolve an issue will eliminate eligibility for compensation or refund related to that issue.

The Property shall be used solely for lawful residential lodging. Access to and use of the Property is strictly limited to the confirmed reservation period, beginning at scheduled check-in and ending at scheduled check-out, unless otherwise approved in writing by Owner.

Guest agrees to comply with all house rules, community guidelines, and applicable local laws and regulations. Parties, events, commercial activities, unauthorized occupants, and illegal conduct are strictly prohibited.

Any violation of this section is a material breach of this Agreement and may result in immediate termination of the stay without refund, removal from the Property, and forfeiture of payments. In the event of suspected or confirmed violations, Owner or Manager may involve local authorities, law enforcement, or regulatory agencies as needed to enforce compliance, ensure safety, and protect the Property.

Guest agrees not to exceed the maximum occupancy stated in the reservation and listing. Unauthorized occupants or pets may result in additional charges or termination of the reservation.

Guest agrees to vacate the Property no later than the stated check-out time. Unauthorized late departures may result in additional charges, including operational damages, cleaning delays, and lost revenue from subsequent bookings.

Guest acknowledges and agrees that a $500 security deposit authorization hold may be placed on the payment method on file one day before check-in. Guest expressly authorizes this transaction and understands that it is a pre-authorization hold, not an immediate charge.

Guest agrees that the security deposit may be captured, in whole or in part, for damages, excessive cleaning, missing items, rule violations, unauthorized usage, or other charges incurred during the stay.

Guest is required to inspect the Property upon arrival and report any pre-existing damage on the check-in date. Failure to do so constitutes acknowledgment that the Property was received in good condition and free of damage.

All charges will be supported by reasonable documentation, including photographs, videos, invoices, service records, and communication logs. If no issues are identified, the authorization hold will be released in accordance with payment processor policies, and Guest acknowledges that release timing is subject to the issuing bank.

Guest authorizes Owner to charge the payment method on file for amounts due under this Agreement, including damages, additional services, penalties, unpaid balances, or other approved charges. Such charges may be processed within ninety days following check-out.

Guest acknowledges that this authorization extends to charges exceeding the security deposit amount and agrees that such charges are authorized transactions arising from Guest contractual obligations under this Agreement, not unauthorized or fraudulent charges.

Amenities are provided as described but are not guaranteed to be free from temporary or sudden interruptions. Minor inconveniences, maintenance issues, or external factors such as weather, utility outages, street parking, or neighborhood conditions outside Owner control shall not constitute a basis for failure to provide agreed accommodations or refunds.

All reservations are final and non-refundable. If Guest cancels the reservation for any reason, Guest acknowledges that no refunds, credits, or adjustments will be issued unless Owner agrees in writing or applicable law requires otherwise.

Any remaining balance due under the reservation remains payable and is not waived by cancellation. Owner reserves the right to charge or collect outstanding amounts owed under this Agreement.

Guest failure to utilize the reservation, including cancellation, early departure, or no-show, does not relieve Guest of financial obligations.

Guest agrees that all payments made under this Agreement are authorized, valid, and in exchange for services rendered, including reservation blocking, property preparation, and access provisioning.

Guest shall not initiate a chargeback or payment dispute for any reason inconsistent with this Agreement, including dissatisfaction with the stay, failure to read listing details, disclosed amenity limitations or interruptions, cancellation outside the stated policy, early departure, no-show, or claims contradicted by communications, access logs, payment records, or reservation evidence.

Any chargeback or payment dispute initiated in violation of this Agreement is a material breach of contract. In the event of a chargeback, the full disputed amount becomes immediately due and payable, a $250-$750 administrative recovery fee may be added, and Guest is responsible for recovery costs, legal fees, collections fees, and arbitration costs where permitted by law.

Guest authorizes Owner to use signed agreements, checkout consent records, identity verification, IP address logs, approximate location records, device and browser records, communication records, Stripe payment authentication records, smart lock or access logs, photographs, videos, invoices, and service records as evidence in any dispute, chargeback, or fraud investigation.

Guest consents to submission of unpaid balances to third-party collections agencies and credit bureau reporting where permitted by law. Guest acknowledges that knowingly false disputes may constitute fraud or theft of services and may be referred to law enforcement or pursued through civil claims.

To the fullest extent permitted by law, Owner shall not be liable for injury, loss, or damage arising from Guest use of the Property, including accidents, theft, or external conditions beyond Owner control.

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the Property is located.

This Agreement is the entire understanding between the parties and supersedes prior communications. Any modifications must be made in writing and agreed upon by both parties.